Couple of weeks ago my external HD started clattering – I blogged it somewhere here. I dug out the paypal receipt and emailed Envizage. Was emailed back quickly with “it’s a PSU problem, send it back for a replacement”. Eventually I got round to buying the jiffy bag and sending it. As quick as it could have been done I got the replacement this morning. Drive works a treat. Copied data off, formatted, copied it back – all smooth and quiet. Envizage Solutions – very good indeed. I’ll buy from them again.