Your Name: Mark

Subject: Techno Balls

Message: Hi,
Just tried to build the Techno Balls. I’ve given up. I’ve built MFI, I’ve built dolls houses for my girls and I can do IKEA half asleep but the views and lack of detail just mean I’ve run out of time. How to apply the wires is just not detailed enough. Maybe I’m the only one but you did ask for general feedback

Hello,

Many thanks for your feedback regarding the instructions for one of our technoballs. We are currently reviewing the instruction and will try to add additional views when we next go to print.

Again, many thanks.

Cheatwell Games

No “sorry”, no “we apologise”, no “could we have your address so we can send some amended instructions or pictures”. Just a pre-defined reply and why create one of those unless this is a recurring problem?

So Jane Barrett at Cheatwell Games – I am sorry that money here was spent on one of your incompetently designed products.