Your Name: Mark

Subject: Techno Balls

Message: Hi,
Just tried to build the Techno Balls. I’ve given up. I’ve built MFI, I’ve built dolls houses for my girls and I can do IKEA half asleep but the views and lack of detail just mean I’ve run out of time. How to apply the wires is just not detailed enough. Maybe I’m the only one but you did ask for general feedback

Hello,

Many thanks for your feedback regarding the instructions for one of our technoballs. We are currently reviewing the instruction and will try to add additional views when we next go to print.

Again, many thanks.

Cheatwell Games

No “sorry”, no “we apologise”, no “could we have your address so we can send some amended instructions or pictures”. Just a pre-defined reply and why create one of those unless this is a recurring problem?

So Jane Barrett at Cheatwell Games – I am sorry that money here was spent on one of your incompetently designed products.

At work we – unsurprisingly – use blogs to communicate with each other. The blogs are – unsurprisingly – private. So I don’t actually want those urls and my comments appearing anywhere else. It’s private and I would consider some other blogs where I comment to also be ‘off limits’ to tracking what I write on them. So I went to one of the staff blogs and as I’m making a comment I tell the Cocomment extension to blacklist the site. But what I write in the comment I leave appears on the cocomment site. I blacklist another site, make a comment and that comment also appears at their domain.

http://www.cocomment.com/myBlacklist
I want to use coCOmment everywhere except on the following Urls

I have 4 work blogs listed there and every comment I make will appear in the public view of my Cocomment account.

I did test this by logging out of wordpress.com, out of cocomment and using browsers that had logged in to neither – and my comments on a blacklisted site still appeared.

I contacted Cocomment on Twitter: @cocomment – Why have a site blacklist when it does not work? It’s false privacy.
The reply: @69105 I do not fully understand your question. Shoot me an email and lets talk about it.
I sent an email explaining the situation and my expectation that blacklisting should mean no information is revealed. And I just got a reply:

we know the problem with blacklist functionality..
but it’s not the primary issue for us at the moment….
we’re working for new concept and design so may be next year blacklist
processing becomes better..
thanx for your patience..

This makes a nonsense of the twitter reply I got.
It makes a nonsense of the fact they say nothing about their blacklist actually being broken when you try to use it
And that reply means “Hey we are doing fun stuff, screw your privacy needs because we just don’t care”.

Thank you for your email.
Due to the nature of your query please allow up to 2 working days for a response.
We have given your query ticket number XXXXXXX
Please quote this number in any future correspondence in this matter.
Kind Regards
Play.

Note: This was an autorespond message. Play.com have no clue what the ‘nature of my query’ is. And they value customers enough to make them wait for 2 days. This is after you have given them your money. Order from them again? I’d rather chew slugs.