I made a complaint online about the MS care we are not getting.
I made this complaint at the University Hospitals of Leicester NHS Trust website as that is the place that employs these (alleged) MS Nurses.
I just got a phone call. That trust had said “Nothing to do with us” and passed it on to another NHS Trust in Leicester. I gave names and details to the lady who called and she said Yes, I had made the complaint in the right place and that the UHL Trust had got it wrong. She will pass it back and tell them that they need to deal with this.
Clueless. And in charge of the UHL Trust? This bunch. They must be so proud.
Chairman & Chief Executive
John Adler – Chief Executive John Adler
Karamjit Singh (Chairman) Karamjit Singh CBE
Non Executive Directors
Colonel (retired) Ian Crowe
Prof. David Wynford thomas
Martin Traynor OBE
Executive Board Directors
Dr Kevin Harris
Richard Mitchell – Chief Operating Officer
Rachel Overfield – Chief Nurse
Nigel Brunskill – Director of Research and Development
Kate Shields – Director of Strategy
– And just as I post this I get another call from the UHL saying the email sent to that other Trust was an error, it is being investigated and that this is all logged in the system. That a computer is involved is meant to make me feel better? …… ffs