Mr. Cutts of Google says it is impossible for the company to respond individually to every Web site owner with a question, because of sheer scale; there are 240 million domain names and people search Google more than 3.3 billion times a day.
Google Casts a Big Shadow on Smaller Web Sites – NYTimes.com.
What has the number of domain names and number of searches got to do with Google not having a Support department? The two are not related.
In news about that other company I don’t like I really hope Apple get hit extremely hard by the UK judges. Their moving of the judgement is scummy. As a (now deleted) comment there said yesterday there is not a monitor in the world big enough to display that text without scrolling. And related – I watched as that thread was moderated – don’t those HN mods just love Apple.