Monthly Archives: May 2010

GAME, Peter Lewis and some small print.

Reply

On 22/04/2010 I got this in an email:

Dear Customer,

This email is to inform you that we have made some changes to our Terms and Conditions.

Before you make your next purchase, we recommend that you read them carefully.

http://www.game.co.uk/Help/~h3917/Terms-And-Conditions/

I sent:

It’s lots of small print though and how do I easily find the difference?

Could you send me the previous version so I can compare and see just what has changed for me please?
Thanks,

and now I get the reply:

Thank you for your email.

Apologies for the delayed response.

I am afraid that as our ‘T&C’s’ have been updated, we do not have a copy of the previous terms and conditions as there is no need to keep any record of them. It is only a few minor points that have been amended.

Sorry but I am unable to supply you with this information.

If you have any further queries please do not hesitate to contact us.

Regards,

So, when I reply saying “Well actually the item I bought in 2008 is now faulty and according to the copy of the T&C’s I kept and which apply to my purchase I can have a full refund, a 4 week holiday at your expense and a new house” don’t you think they’d suddenly find them? So why not send them to me? And ‘a few minor points‘? How can a legal contract have a few minor points?

Spitting a word

1

Happened to be in San Francisco at the time / just after the drilling platform exploded. And the anti-british bile which continues was amazing. Here in the UK BP is BP is BP. It’s full company name is used as often as we see pink rabbits yet American Senators were again and again saying BRITISH. Despite the fact it was another company that were running it all they said on Fox and CNN and CBS was BRITISH. I really hope that next time there is anything that the US does which damages something – which shouldn’t take long – that politicians and other leaders across the globe make damn sure they say YANKEE or AMERICAN over and over again. Fact is the USA needs BP and they really should just shut the fuck up and get on with the damn job.

The USA is demanding bans on drilling, on BRITISH companies and yet they absolutely refuse to ban landmines. So losing oil annoys them, killing innocent people does not. Something wrong there?

Bipolar one

Reply

I’ve a few posts in draft here about bipolar and none are or maybe will be finished. Just found this though. Like.

YouTube Preview Image

help traceroute

2

It is very satisfying when I don’t just help someone I give them tools to then help themselves. Had a ticket today that concerned photos of young children. The complainant pointed out the blog was a WordPress blog and could we take it down. It was obvious from their language that they knew little of how to find information. If the blog had been on wordpress.com it would have gone immediately, it was breaking the law. But it wasn’t and I could have simply said “Not ours, can’t help”. But this is kids, it’s stolen images and it is illegal so a simple brush-off wouldn’t do. And it also wouldn’t help the people complaining.
What they needed to know was who owned the domain.

Point out http://dnsstuff.com then use the tools there to find what they need. So whois the domain, whois the nameservers, traceroute the nameserver domain, get the upstream provider, ping them, check it’s all good info and send it on so they have every piece I can get hold of. Nothing complex, nothing difficult. If I could have dug around to find an AUP I would have but I’m sure Liquidweb don’t allow child porn seeing as they are US based. But the point is that they now have the site to go to and how to extract the information they need. Sometimes it may be more complex but they still have more – bit like the teach to fish thing.
It’s a pity that that type of information extraction is not more easily available for people so they can go straight to source. Not because they bother the wrong person first but so it is quicker for them and hopefully resolved faster. I’ll watch the blog url, see how fast it disappears. If it hasn’t by Monday I’ll complain.
Any other tips?

Fever 1.

2

In Fever you can choose to use an anonymous referrer for links from your install. These go through feedafever.com/anon and I’d prefer they went through a different service.

Me.

Hi,
> I would like to change the anon referrer to http://href.li and this
> is done with http://href.li/?http://example.com
>
> I have a found a function in reader.js but I cannot get it to work.
> Could you advise on how I could do this please?
>
> Could I ask if my login details are stored remotely? I thought my
> email was incorrect after I changed it and could find no reference
> in the db.
>
> Thanks.

Reply.

Hi Mark,

I do not support modifications to Fever’s source code. Your email address is stored in the database base64 encoded. I do not support modification of database values outside of those actions performed by Fever’s UI.

Cheers,
Shaun

This is his right of course but I will find it, I will make it do what I want and I will post it. Says something there though …. it was a simple enough question.

It gave me 5

2

Going to San Francisco caused a weight gain of 5lbs. That is really bad. Despite the walking around I did the fact is my usual diet was disrupted with what you call “food”. It is not a weight gain I am happy with and I can feel it on me, walking around I know I am heavier. Sounds daft maybe but it feels that way as much walking up the stairs as it does out with the dog. So tomorrow the diet restarts. I was 73-4kg when I got on the plane there so the first goal is to get back there. I reckon 10 days or so. Then continue the plan I have in mind. The last thing I need to be doing is abandoning clothes I just bought because I turned into a tubster again.

Clueless Apple Support

2

I bought Doodlejump for the idevice many months ago. It showed up – as you would expect – on the email receipt Apple sent at some random later date. Now… I had paid money for Doodlejump. I called that ‘a purchase’ and so did Apple.
3 days ago I opened iTunes and it said 45 apps needed updating. It did so and now in iTunes it says I had 45 purchases on that day – but I bought nothing. The ‘receipt’ shows 45 purchases at the price of Free. But some of those apps were originally free, some cost me but none were purchases that day. So why does Apple use what must be some sort of scam in stating everything is a purchase?

Fact is that Apple don’t want us to know how much we spend there. It would scare them to let us find out and that is why there is no way at all to establish just how much you have spent and in the case of the app store what you have bought.
It matters because you don’t know if you have bought something until you either click through all your Purchase History in iTunes (no search function there) or you click and find you have been billed. Could they make it easy? Of course they could – but that’s not profitable is it?

So I emailed Apple Support. I pointed out what I knew I could do and what I wanted – a list of all purchased apps where a name would appear just once, no updates, just a list of each app. Eric emailed me back having pasted an answer, having not read what I had written and told me what I knew and he could have seen I knew. He said that he hoped he had helped. I replied that his response to me was “Useless”. He trotted out “While I understand that your purchase history displays your updates, it also displays a complete list of all of your actual purchases as well. Also note that all of your emailed invoices also contains a list of your purchases.” I don’t want to see updates – but the money/music machine that is Apple won’t let you.

What Apple are doing is a con and probably a scam in some way.

(And I have never and will never buy any music from them. Thankfully they are not the only game in town there, not by a very long way and never will be).